Hair Care Tips

Thank you for choosing Astraea Beauty Hair for your curly hair extension needs! We are committed to ensuring that your order is processed and delivered to you as quickly and efficiently as possible. Please review our shipping policy below for more information on shipping times, rates, and delivery options.

**Processing Time:**
- All orders are processed within 3 weeks, excluding weekends and holidays.
- Orders with wig customizations take an additional week for processing.
- Orders placed after 3:00 PM EST will be processed the following business day.

**Shipping Methods:**
- We offer standard shipping for domestic orders.
- Shipping costs and delivery times vary based on the shipping method selected at checkout.

**Domestic Shipping (United States):**
- Standard Shipping: 3-7 business days

**Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your order by clicking on the tracking link provided in the email.

**Lost or Delayed Shipments:**
- If your order is lost or delayed in transit, please contact us immediately so we can assist you in tracking down your package.
- We are not responsible for lost or delayed shipments caused by incorrect address information provided by the customer or carrier delays.

**Returns:**
- We currently DO NOT accept returns for closure wigs and closures.
- Bundles, clip-ins, and u-part wigs can be returned if they’re in an acceptable condition.
- To return, these products must be unworn, unwashed, uncut, and unaltered (bleached, dyed, relaxed, etc.)
-Additionally the zip ties around bundles must still intact and hang tags must still be attached.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at the form below.